Are you looking to work with a technical organisation that can offer you unlimited support and explain technical solutions in a language non-technical people can understand?
If the answer is yes, then make our IT company your IT department today.
Take a Full or Time Based IT Support Service from us and we will take complete responsibility of your IT network and manage all the critical functions so you can concentrate on delivering your core business. We watch over key aspects of your network enabling us to fix problems before you even know they exist. We use systems designed to alert us to any problems that may have the capacity to cause disruption in your organisation.
We record findings which will include essential details of your network, including hardware (servers, PCs, laptops, routers, firewalls, printers, switches and access points), software (antivirus, 3rd party applications, Microsoft applications), internet connectivity, operating systems and any peripherals in preparation for a full infrastructure report.
Your IT Support Service will be accessible via an Online Helpdesk Portal where you can Log and Track the progress of your Requests. This also comes as an App for Smart Devices (such as Apple and Android Devices).
In addition, at your request, we can customise the portal to meet more of your requirements such as creating Service Request Forms (e.g New Users Joining or Leaving).
Whether you need us to support your entire network or assist the person responsible for IT, our company can deliver an unrivalled level of service. All of our engineers are qualified and provide support to a variety of different occupational environments.
The key to our success is to develop a long-term relationship based on a detailed understanding of your IT requirements together with a proven ability to deliver a proactive, progressive and friendly IT support service. We want to be there to assist your business to continue to thrive and develop.
Flexible Support Packages
- Full IT Support
- Time Based Support
- Pay As You Go Support