Why Your Business Needs an IT Service?

Before any of the below comes relevant, the first questions have to be:

Do you run either a PC \ Laptop \ Server \ Internet Connection For Your Business?

Do you have a Value on Your or Your Teams Time?

If the answer is YES, then please Read on. Consider how Important the following Essential Areas are to your Business.





Data and System Backups

A study carried out by the British Chambers of Commerce found that 93% of businesses that suffer data loss for more than 10 days file for bankruptcy within 1 year and 50% immediately. Imagine partially or even completely losing your business data. It could mean the beginning of the end. At the very least it would damage your company image.


How Can Eva Help?

We provide a Managed Hosted Backup Service that gives peace of mind with the knowledge your data is safely stored at all times and regularly checked to ensure it’s working. What you end up with is assurance that in the event of a Disaster occurring on your Systems, your Data is actually securely stored and maintained.

What you end up with is assurance that in the event of a Disaster occurring on your Systems, your Data is actually securely stored and maintained.


Ask Yourself How Important this is to You?

  • Not Important – you can survive without your Data being Totally Lost.
  • Somewhat Important – you would prefer to have your Data available but not overly concerned if it’s Totally Lost.
  • Essential – It’s unimaginable to be without your Company Data.

What Was Your Answer?




GDPR and your IT Responsibility

41% of companies have over 1,000 Sensitive files including Credit Card Numbers left unprotected (source: Varonis). New GDPR regulations request that you keep any personal Data and your Systems secure and eliminate risks.


How Can Eva Help?

We can build and maintain a Secure System and Network in which your business operates. We can help you build a Secure culture in your Workplace with well documented best practices guidelines.

What you end up with is peace of mind in the knowledge that your systems are built and maintained upon the standards required to meet regulatory guidelines such as GDPR.


Ask Yourself How Important this is to You?

  • Not Important – You believe GDPR does not affect your company.
  • Somewhat Important – You don’t hold a lot of Personal Data but appreciate that you need to follow GDPR guidelines.
  • Essential – You are holding a lot of data and need to have good IT Systems to ensure that correct procedures and processes regarding the storage and accessibility of Data is carefully managed and maintained.

What Was Your Answer?




Cyber Security

Poor or non-existent virus protection will lead to lost data. Just 1 Employee clicking on a Malicious link can lead to a destructive course, leading to Network Shut Downs, Ransomware, Loss of Time in Recovery, to name just a few. When you have a group of people working on a Shared Network\Server\PC the risk becomes exponential. More people, more risk.
When was the last time you checked to see if your Firewall Rules were up to date or if the Anti Virus on ALL your PC’s\Servers\Laptops was being kept up to date?


How Can Eva Help?

We have a Proactive approach to Cyber Security, because we have witnessed 1st hand the level of criminality at work against Small Businesses. Our Antivirus Solutions include daily monitoring. We can offer Network Penetration Assessment on a regular basis to ensure that any vulnerabilities are highlighted and eliminated.

What you end up with is Centralised Management of your Anti Virus checked on a Daily basis to ensure that Threats are being contained. And where you have requested for Network Penetration Testing, we will produce a Monthly Report with a Risk Assessment.


Ask Yourself How Important this is to You?

  • Not Important – You don’t connect to the Internet or have devices where you are inserting external Devices like USB Keys thus eliminating any threat from entering your system.
  • Somewhat Important – You connect to the Internet and allow External devices to be inserted to your Company PCs\Laptops and so appreciate a need for protection.
  • Essential – You have many devices and users (more than 5) connected to the Internet and sharing documents which require continual protection from any form of External Threat.

What Was Your Answer?




Server and Network Maintenance

Did you know that not maintaining Updates on your Critical Systems like Servers and Routers leaves you vulnerable to not only outside threats but also unstable systems?


How Can Eva Help?

Our Service is built upon maintaining critical systems with regular Monthly Health Checks. This occurs on Servers and Networking Equipment and includes patch management (whereby Vendor released updates are applied on Servers and Routers) as well as integrity checks on the Hardware on Servers (e.g. Hard Disks; RAM).

What you end up with is A System that is regularly updated and maintained to meet the Requirements of the Vendors to ensure Stability and a Proactive approach to prevent Hardware Failures.


Ask Yourself How Important this is to You?

  • Not Important – You don’t run any Servers or PCs with Essential Line of Business Applications. Network Security is not relevant to you (i.e., if you were hacked then there is not much of loss incurred).
  • Somewhat Important – You have an Internet Connection and a need to ensure there is Network Security but you don’t have any Servers which require regular maintenance.
  • Essential – You are running 1 or More Servers on a Network which is servicing many users.

What Was Your Answer?




General IT Support

Problems happen, systems break and then time is wasted in finding a competent body to assist in fixing. For example Emails are not sending or receiving; Documents are not printing; PCs or Applications are crashing or not starting; The Internet has stopped working; Your Line of Business application Vendor has told you to apply updates to your System. These are regular issues that can occur to any Business without warning.


How Can Eva Help?

We have a dedicated and skilled team to assist you on all of the mentioned as well as many other IT Related issues that crop up. Our team is trained to also liaise with 3rd Parties in issues which require speaking to another Vendor or Service Provider. The Helpdesk system has a Portal which allows you to track the progress of your issue at all times.

What you end up with is a Virtual IT Department at your Disposal for dealing with your Incidents or Service Requests accessible every Working day.


Ask Yourself How Important this is to You?

  • Not Important – You only have 1 Device; are IT skilled in troubleshooting and can afford to spend your time to find the answer to the Problems.
  • Somewhat Important – You or a member of your team as some idea of how to fix your IT problems but can’t afford to waste yours or there time on something which is not in their defined Job Role.
  • Essential – You can’t afford to have Staff sitting idle for long periods of time; there is no Skill base in troubleshooting IT issues; You need your systems maintained and documented at all times.

What Was Your Answer?




If you had Answered “Somewhat” or “Essential” to any of the above areas, then you should be considering protecting your Business with an IT Support Service. Let us help you in getting the right type of Service to ensure you are getting the Most Valuable Level of Cover.


Other Related Services

Apart from dealing with just problems, there may be times when you need assistance with Expansion or Change. For example, Moving Offices; Procuring New Hardware (e.g Printers and PCs); Getting New Internet Lines; Getting a New Cable Infrastructure installed; Setting up New Voice Lines; or just being aware of whats New and Relevant Services that could benefit your Business. These are just a few of the common requests.


How Can Eva Help?

Our Trusted Advisors are experienced with working alongside SME’s and as a company we have built up STRONG Strategic Partnerships with Other Service Providers and Vendors. This has ensured us that we are able to deliver a fast and economical solution to all your IT Infrastructure needs.


Your key benefit in using Eva Technology Solutions is that you will only ever need to work with ONE Experienced Organisation, that has been operating for over 16 years within the SME market, ready to Meet all Your IT Challenges.